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Terms and Conditions

Welcome to Minimaal en Mooi Houtwerke! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing our website or placing an order, you agree to be bound by these terms and conditions.

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1. Introduction

These Terms and Conditions govern your use of our website and any purchase you make from us. By using our website, you accept these Terms and Conditions in full.

 

If you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use our website.

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2. Intellectual Property Rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. All these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these Terms and Conditions.

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3. Acceptable Use

You must not:

  • Republish material from this website (including republication on another website).

  • Sell, rent, or sub-license material from the website.

  • Reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose.

  • Edit or otherwise modify any material on the website.

  • Redistribute material from this website, except for content specifically and expressly made available for redistribution.

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4. Product Orders

4.1 Order Process

  • By placing an order, you make an offer to purchase products subject to these Terms and Conditions.

  • All orders are subject to availability and confirmation of the order price.

  • Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

4.2 Custom and Personalized Orders

  • Custom or personalized orders cannot be returned or refunded unless they are defective or damaged upon receipt.

  • Detailed specifications and approval are required before production begins on custom orders.

5. Pricing and Payment

  • All prices are inclusive of VAT unless otherwise stated.

  • We reserve the right to change prices without prior notice. The price applicable will be the one indicated at the time of the purchase.

  • Payment must be made in full before products are dispatched.

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6. Shipping and Delivery

6.1 Shipping Policy

  • We ship within South Africa and internationally. Delivery times vary based on location and courier service used.

  • We use reputable courier companies including The Courier Guy, Hop Scotch Freight, Aramex, and DHL.

  • For detailed shipping information, please refer to our Shipping Policy.

6.2 Delivery Delays

  • We do not ship on Fridays.

  • Customs and border delays may occur, especially when shipping within Africa.

  • For cross-border deliveries, Hop Scotch Freight provides a 4-5 day road delivery service to Botswana, Swaziland, Namibia, and Lesotho.

6.3 Protective Packaging

  • We take special care in packaging your orders to ensure safe delivery.

  • However, we are not responsible for the shipments once they leave our workshop. We recommend inquiring about shipment insurance.

  • For more details, see our Shipping Policy.

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7. Returns and Refunds

7.1 Return Policy

  • We accept returns within 30 days of delivery, provided you contact us within 7 days of receiving the shipment.

  • Custom or personalized orders cannot be returned.

  • For more information, please see our Returns Policy.

7.2 Defective or Damaged Items

  • If you receive a defective or damaged item, please refer to our Cosmetic Standards Policy to understand what constitutes a defect or damage.

  • We will provide a replacement, exchange, or refund once we have received and approved the condition of the returned item.

8. Privacy Policy

  • We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

9. Warranty Disclaimer

  • All products are provided "as is" without any warranties, express or implied, except as required by law.

  • We disclaim all warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

  • To the fullest extent permitted by law, Minimaal en Mooi Houtwerke shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.

11. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Changes to Terms and Conditions

  • We may revise these Terms and Conditions from time to time. The revised Terms and Conditions will apply from the date of publication on our website. Please check this page regularly to ensure you are familiar with the current version.

13. Contact Information

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